Troubleshooting Guide

Problem Cause Solution
Rusting Contamination from rusty instruments during sterilization Separation of rusty instruments before washing or sterilization

Improper electropolishing of stainless steel material during production Decommissioning and return to the company under warranty

Malfunction of the autoclave device Maintenance of the autoclave device by authorized service. Only distilled water should be used to generate steam during the sterilization process

Organic residue remaining on the instrument after surgical operation Thorough cleaning of tissue and blood residues from the instrument during washing and sterilization after drying
Cracking Prolonged exposure to chemicals and/or organic substances that cause rusting Use of disinfectant solutions approved only by the surgical instrument manufacturer. Recleaning the instrument with these solutions
Orange-Brown Discoloration Use of highly alkaline detergents and inappropriate disinfectants during washing Maintenance and cleaning of the autoclave device by authorized service. Use of neutral pH solutions
Blue / Black Discoloration Instruments made of different metals being washed and sterilized together Separation of instruments made of different metals
Rainbow Discoloration Formation of chromium oxide due to high heat during sterilization Re-polishing and sending to the manufacturer for hardness testing
Cracking at the Joint Area Sterilization while the lock is in the closed position Decommissioning the instrument
troubleshooting guide